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UK Gutter Maintenance are experts in the provision of a dedicated re-active maintenance service for clients with in-house or outsourced National help desks.
Our structure and flexibility means that we are able to work throughout the country in just about any location, any time and at short notice.
These type of works comprise over 30% of our business activities and as far as we are aware we are the only company in the UK offering this type of service on such a major scale.
Speed, reliability and practical on-site problem solving skills are essential for the success of works of this nature.
Our experienced team of operatives will quickly assess the cause(s) of the problem and carry out the cleaning and/or temporary repair works as required, to provide an economical and efficient solution which has already saved one well-recognised major client 50% of their normal maintenance expenditure in one year alone.
All call outs are normally attended to within 3-5 days (subject to each individual client’s requirements) and in cases of emergencies such as water running onto electrics etc we aim to respond within 24 hours.
Common call out problems that we deal with on an almost daily basis include gutters overtopping back into the building; blocked outlets; leaking gutters; holes in roofs and leaks around skylights.
The numerous companies for whom we work for have a large portfolio of properties and analysis and experience has shown that when adverse weather conditions prevail they are all likely to experience some at height problem with their gutters or roofs on at least one of their properties in a specific geographical area.
Consequently if you have a problem somewhere in the country one of our two man teams with their liveried 16.5 m boom vans are already likely to be routed to that area for another call out. In this way we can offer very reasonable call our rates for the vast majority of re-active works we undertake.
Within one week of the works being carried out before and after digital photographs will always be provided, together with a report on the works undertaken and any additional major defects found or areas of concern.
Paul Blair Operations Manager states that “our clients acknowledge that the procedure of the provision of photographs is very effective and is the only way that they can actually see that the works have been carried out. Unfortunately in our industry there are too many people that do not do the work they have been contracted in to do. There have been many occasions when we have found that the last company employed to do the gutter clean or repair work had not done it properly, if at all.”
Major gutter defects are likely to include extensive joint sealing and/or the requirement for a gutter surface treatment where the galvanized steel has been identified as corroded, flaking and brittle. We can offer various economical options for gutter surface treatments and in situations where the gutters are too deteriorated for these types of works a gutter lining system may be recommended. Major roofing works may include full sky light replacement, cut edge corrosion works, roof coatings or flat roof repairs etc. These types of roofing works will be undertaken by our specialist roofing contractor First 4 Maintenance who provides cost-effective long term solutions for most roofing problems. In all cases we will be happy to provide a quotation for the repairs to be rectified in the most economical way possible, as our clients’ will testify or alternatively we will be happy for you to obtain prices independently. Our business is built on client relationships and our motivation and success lies in the fact that we personally get to know the majority of people we work for and for whom we deliver a high and personal level of service which represents value for money, professionally, efficiently and safely. < back
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